ABOUT US

We proudly provide
award winning
customer satisfaction

Spend Smarter

The average business spends 8-10% of their budget on technology. Accepting the cheapest bid doesn’t always mean you’re getting the best product, quality service, or lowest cost of ownership.

Improve Productivity

The way we increase your productivity is by analyzing your workflow and being proactive, not reactive. If your technology goes down, your profit drops rapidly.

Decrease Footprint

Upgrading to electronic documents will lessen your environmental footprint dramatically. In addition, we offer energy-saving, reliable machines for efficient toner usage and reduced misprints.

Help Community

Altek takes pride in the communities which we are part of. Each year, we focus on giving back to numerous charities to ensure that we are making the community a better place.

Net Promotor Score (NPS)

Many companies claim they have “The Best Service in the Business”, however few have a way to measure how happy their customers are. Here at Altek Business Systems, we have a system that allows us to capture feedback after every service call. We use the Net Promoter Score® system: NetPromoter.com

Altek Business Systems

98.1%

Costco

79%

USAA

75%

Amazon

73%
OUR GUARANTEE

Customer Satisfaction

We’ve built our network of happy clients by providing a total satisfaction guarantee. When you choose Altek Business Systems to manage your technology you get our Total Satisfaction Guarantee. It’s your written guarantee that we will make sure you are delighted with your Altek experience.

If you are not completely satisfied with any equipment ordered under your agreement with Altek Business Systems, we will replace it with an identical or comparable model.

Proud Partners