In 1991, Ray Derstine founded Altek with the goal of providing local businesses in Southeastern, PA with office technology.

“Altek started as a hardware company that happened to offer services on that hardware. Today, we have migrated more to a service provider that can offer hardware as part of the solution.”

Ray is active in community, civic, and church organizations. He also enjoys music, golf, fishing, and shooting sporting clays. Ray and his wife, Cindy, reside in Upper Salford, PA and have four daughters.

Cindy has been with the company since its inception in 1991. She sits on the board of the Indian Valley Chamber of Commerce and serves as a committee member for the local Leadercast event. She’s active in the Central Bucks Chamber,
Upper Bucks Chamber, Greater Lehigh Valley Chamber, and the Chamber for Greater Montgomery County.

Cindy and her husband, Ray, have proudly raised four daughters, three of which are married, and have one grandson. They are members of Calvary Church of Souderton. When she’s not working, she enjoys reading, puzzles, and traveling.

Focusing on Altek’s talented service department, Scott ensures that our Service, Parts, and Warehouse are running smoothly and ensuring customers are getting the best experience possible.

When Scott isn’t working, he is usually hiking or taking day trips to events or new locations.

Wilhelm has extensive experience in the industry, and does everything from Managing the Department to going out and getting dirty on service calls. In his spare time, he is an avid photographer, enjoys hot air ballooning, and is an active member in the Boy Scouts.

Lexi is the first person most of our new customers talk to after their Product Specialist. She not only coordinates our deliveries, she coordinates our company events.

In her free time, she loves to be in the kitchen baking or cooking. She prefers sweets, but is willing to try everything. You will also come to find, Lexi is extremely accurate with her archery bow – you have to take her word for it!

Denise has been with Altek since 2012, and currently works with leases and maintenance contracts.

Outside of work, Denise enjoys cooking and experimenting with new recipes. She has a family of 9, with her and her husband having a total of 7 children, and the most recent addition being a beautiful daughter who they recently adopted from China.

Sue has been with Altek since1996. What she loves about her job is helping customers. She finds satisfaction in helping someone, no matter how small or large the task. In her roles at Altek, she's able to help in a variety of was; whether it's answering customer calls, and discerning how technical support can best be provided, or ensuring the correct parts are available. After all these years, she's never lost her desire to use a screwdriver and get her hands dirty. Her career in Altek began as a field technician, carrying a tool bag every day for more than seven years. Female service technicians in the copier industry are rare, and make up approximately 5% of field service technicians nationwide!

What brings Sue joy outside of work? She loves spending time with her rescue dog, Maddy, RV camping in the Poconos, Phillies baseball, jigsaw puzzles, kayaking, coloring, and counted cross stitch.

Elaine joined the Altek team in 2012. She enjoys working with customers directly and helping them with their needs. Outside of work, you'll find her spending time with her family.

Jared specializes in tailoring custom document management solutions for our Lehigh Valley clients. He enjoys the researching process, uncovering the best products, and sharing his knowledge of Workflow Automation with businesses all over the Valley. When he isn’t working, you can find him mountain biking and spending time with his kids. Jared is also a self proclaimed “Cat Guy”.

William is one of our newest additions to the Altek family. He spends most of his time remotely installing and troubleshooting Altek’s multifunction machines.

When he's not at work, you’ll find him enjoying video games and music. Be warned, William is often over-enthusiastic about telling everyone the random “fun-facts” he knows.

James joined the Altek team in 2012. He appreciates the challenge and diversity of working in our IT Department. Outside of work, you'll find him at the gym lifting weights.