Scott Flaherty

Integrating luxury into your office technology experience

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5-STAR SERVICE

Scott

942,857

# of pages managed this month

578,723

# of horsepowers sold in previous career

39

home projects needing to be finished

100

happiness from working together

Always available right away or returns call very quickly. Service is almost always same day. They can talk you through your problem without having to come out for a visit. I'm a very happy customer!

– Susan P.

DIRECTOR OF OPERATIONS

Scott Flaherty

I would like to introduce myself. I’m Scott Flaherty, and I’m here to give you your first luxury office technology experience. Yes, luxury – referring to the overall customer experience versus the price tag. My background started working with businesses just like yours, selling basic office supplies and helping in any way I could. From there, I ventured into the automotive industry, where I discovered the extravagant side of sales and office solutions. In my experience selling everything from Subarus to Maseratis, Ferraris, McLarens, and Aston Martins, I learned that any large purchase needed the proper experience. Since coming to Altek in 2017, my focus has been to bring that exceptional feeling into our award-winning customer service and quality service.
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Information Technology

Security, Support, and Infrastructure
Ensuring business continuity for disaster protection and Help Desk Support.

Workflow Solutions

Remote, Collaboration, and Automation
Work anywhere while integrating the software you use everyday.

Print Solutions

Production, Print, Copy, and Scan
Custom tailored solution with the highest rated BLI products and award-winning service

Customer Focused

Award-Winning Service

Get treated like royalty! No need to show your Luxury Black Card™.

ABOUT ALTEK

Award-Winning Service

Altek was founded in 1991, by Ray Derstine, with the focus of doing right by the customer, ensuring there is communication between all parties, and collaborating within the community to be able to provide more than just a business service.
Over the last 30 years, our experienced staff has focused on doing just that. Ray is still involved in every day business, handling customer solutions and providing consultations for businesses involving their technology. Since 2017, I have been a member of Altek, starting off as business manager and becoming Director of Operations, overseeing the Sales and Service Departments within Altek. Our business is, and always has been, focusing on helping you to better your business.

Net Promotor Score (NPS)

95%

Everyone claims their service is the best, but we have the scores to prove it. Over the last 5 years, we have earned “World Class Service” and scoring 95+ by Net Promoter®, placing us in the top 3% of companies in North America! We’d love the opportunity to change the way you look at technology.

CONSULTATIVE APPROACH

Let's schedule a time to talk tech!

By focusing on your business goals, we create an individually tailored solution with today’s cutting edge technology. Every Altek employee knows our success is tied to our client’s success.

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