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Optimizing Print Solutions

Wish your print environment could do more? That's where Altek comes in. We ensure quality, proactive protection, and business growth with award-winning customer service.

Supporting Pennsylvania

Since 1991, Altek has been providing business technology to the greater Philadelphia area. Our staff, with 30 years of IT experience, offers cutting-edge Managed IT, Print Solutions, Workflow Solutions, and Document Management throughout the Lehigh, Northampton, Bucks, Montgomery, Chester, and Delaware counties in Pennsylvania.

Proactive Security + Support

The adaption to hybrid offices have caused many companies to reevaluate their printing needs. With Altek’s proven process, we work alongside your company to determine the best solution for your new environment. Through our 30 years of experience in business technology, Altek is able to create an efficient printing environment that allows for you to use the best office copiers for your needs.

World-Class Service

We’ve been awarded world-class customer service with an average Net Promotor Score of 95+ over the last 5 years. We’ve built our network of happy clients by providing over 99% up time and a foucs on fixing it right the first visit. When you choose Altek, you get our Total Satisfaction Guarantee; it’s your written promise that we will make sure you are delighted with your experience.

SERVICES WE OFFER

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Reach out today to receive guidance and a competitive quote from a technology specialist within 24 hours. Or call us now (215) 721-9355.

    What We Provide

    Managed Print Services

    Consistency, Uptime, and Savings

    When your office has printers throughout it’s location(s), managing the toner and functionality of those machines can be time consuming and costly. With Altek, don’t worry about that closet full of toner or replacing machines with whatever may be on sale. Receive reliable service, the right printer for your business, and only the toner which you need.

    Smart Office

    Remote, Collaboration, and Automation

    Work anywhere while integrating the software and technology you use everyday. Simplify workflows with electronic document management software (EDMS) solutions. Create custom home screens on your printing devices to take advantage of the technology you are already using in your office.

    Print Solutions

    Production, Print, Copy, and Scan

    A custom-tailored solution is essential. Whether it’s office workflow or high volume color management, you need only the highest rated BLI products combined with award-winning service. Whether it is buying or leasing, our team at Altek will ensure you get the functionalities you need for your office and the ability for your copier to be more than just a copier.

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    ABOUT ALTEK

    Company Values

    Our mission is to build a company with great people, forming great partnerships, and delivering great results

    Customer Focused

    through exceeding customer expectations

    Collaboration

    of innovative, open-minded, and driven professionals

    Honesty & Integrity

    by always doing the right thing

    Culture

    with coworkers, customers, and vendors

    WORLD-CLASS SERVICE

    Average NPS® Score over the last 5 years

    95%

    Many companies claim their service is “The Best Service in the Business”, but we have the scores to prove it. Over the last 5 years, we have received a Net Promoter Score® of over 95, which puts us in the top 3% of companies in North America.

    99

    UP TIME

    Keeping your business productive and successful

    88

    FIRST CALL RATE

    Techs resolve issues promptly with a large inventory of parts on hand.

    LET US KNOW WHAT YOU NEED. WE WILL BE IN TOUCH.

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