Since 1991, Altek has been providing business technology to the greater Philadelphia area. Our staff, with over 30 years of copier and printer experience, offers cutting-edge Technology, Production Quality Images, Custom Imaging Applications, and Custom Office Print Solutions throughout the Montgomery County, Delaware County, Lehigh Valley, Bucks County, and Philadelphia areas.
Simplifying Business Technology
If you only adapt when something happens, you're doing it wrong. Altek isn't a break-fix solution. We ensure proactive protection and business growth with award-winning customer service.
The adaption to Hybrid Offices have caused many companies to reevaluate their printing needs. With Altek’s proven process, we work alongside your company to determine the best solution for your new environment. Through our 30 years of experience in business technology, Altek is able to create an efficient printing environment that allows for you to use the best office copiers for your needs.
We’ve been awarded world-class customer service with an average Net Promotor Score of 95+ over the last 5 years. We’ve built our network of happy clients by providing over 99% up time and a foucs on fixing it right the first visit. When you choose Altek, you get our Total Satisfaction Guarantee; it’s your written promise that we will make sure you are delighted with your experience.
SERVICES WE OFFER
What We Provide
Managed Print Services
Consistency, Uptime, and Savings
When your office has printers throughout it’s location(s), managing the toner and functionality of those machines can be time consuming and costly. With Altek, don’t worry about that closet full of toner or replacing machines with whatever may be on sale. Receive reliable service, the right printer for your business, and only the toner which you need.
Remote, Collaboration, and Automation
Work anywhere while integrating the software and technology you use everyday. Simplify workflows with electronic document management software (EDMS) solutions. Create custom home screens on your printing devices to take advantage of the technology you are already using in your office.
Production, Print, Copy, and Scan
A custom-tailored solution is essential. Whether it’s office workflow or high volume color management, you need only the highest rated BLI products combined with award-winning service. Whether it is buying or leasing, our team at Altek will ensure you get the functionalities you need for your office and the ability for your copier to be more than just a copier.
Our mission is to build a company with great people, forming great partnerships, and delivering great results
through exceeding customer expectations
of innovative, open-minded, and driven professionals
Honesty & Integrity
by always doing the right thing
with coworkers, customers, and vendors
Average NPS® Score over the last 5 years
Many companies claim their service is “The Best Service in the Business”, but we have the scores to prove it. Over the last 5 years, we have received a Net Promoter Score® of over 95, which puts us in the top 3% of companies in North America.