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Proactive Managed IT Services

Are You Secured
and Fully Supported?

If you're only being reactive, your business is at risk. We ensure proactive protection, quality, and business growth with award-winning customer service.

Proactive Protection + Support

Did you know that 60% of companies go out of business within 6 months of a breach? And 80% of risks are due to internal negligence? Our team offers automated IT network reports on a daily, weekly, monthly and quarterly basis. What’s even better, our Help Desk is only a click or call away to assist your team regarding your IT related concerns, offering you the peace of mind you deserve.

Supporting Pennsylvania

Since 1991, Altek has been providing business technology to the greater Philadelphia area. Our staff, with 30 years of IT experience, offers cutting-edge Managed IT, Print Solutions, Workflow Solutions, and Document Management throughout the Lehigh, Northampton, Bucks, Montgomery, Chester, and Delaware counties in Pennsylvania.

World-Class Service

We’ve been awarded world-class customer service with an average Net Promotor Score of 95+ over the last 5 years. We’ve built our network of happy clients by providing a total satisfaction guarantee. When you choose Altek, you get our Total Satisfaction Guarantee; it’s your written promise that we will make sure you are delighted with your experience.

BENEFITS OF MANAGED IT

Receive a Quote

Reach out today to receive guidance and a competitive quote from a technology specialist within 24 hours. Or call us now (215) 721-9355.

    How Can You Benefit from Managed IT?

    Now more than ever, we need to be mindful of cyber protection and data loss! Monitor your network using state-of-the-art security and automated reporting, schedule backups, and update software remotely. All of these features can be implemented under an umbrella of Managed IT services, providing you peace of mind. Learn more about what we offer.

    Help Desk

    Experienced, award-winning support 

    Our fast, responsive, and local support team handles any technical issues that could arise throughout your day. Receive remote support and on-site technical repairs.

    Technology Advancement

    Proactive business continuity 

    You should’ve been talking about this 6 months ago! Ensure you’re protected with disaster recovery, active monitoring, remote updates, and more.

    Communications

    Easy, intelligent connection

    Unified Communications (UC) refers to Voice over IP that integrates virtual CRM, emails, video, texting, SalesForce integration, analytical reports, and more.

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    We know, it’s a lot of information! Allow us to help you make an informed decision.

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    ABOUT ALTEK

    Company Values

    Our mission is to build a company with great people, forming great partnerships, and delivering great results

    Customer Focused

    through exceeding customer expectations

    Collaboration

    of innovative, open-minded, and driven professionals

    Honesty & Integrity

    by always doing the right thing

    Culture

    with coworkers, customers, and vendors

    WORLD-CLASS SERVICE

    Average NPS® Score over the last 5 years

    95%

    Many companies claim their service is “The Best Service in the Business”, but we have the scores to prove it. Over the last 5 years, we have received a Net Promoter Score® of over 95, which puts us in the top 3% of companies in North America.

    99

    UP TIME

    Keeping your business productive and successful

    88

    FIRST CALL RATE

    Techs resolve issues promptly with a large inventory of parts on hand.

    LET US KNOW WHAT YOU NEED. WE WILL BE IN TOUCH.

    Contact Us