Did you know that 60% of companies go out of business within 6 months of a breach? And 80% of risks are due to internal negligence? Our team offers automated IT network reports on a daily, weekly, monthly and quarterly basis. What’s even better, our Help Desk is only a click or call away to assist your team regarding your IT related concerns, offering you the peace of mind you deserve.
Proactive Managed IT Services
Are You Secured
and Fully Supported?
If you're only being reactive, your business is at risk. We ensure proactive protection, quality, and business growth with award-winning customer service.
Supporting Pennsylvania
Since 1991, Altek has been providing business technology to the greater Philadelphia area. Our staff, with 30 years of IT experience, offers cutting-edge Managed IT, Print Solutions, Workflow Solutions, and Document Management throughout the Lehigh, Northampton, Bucks, Montgomery, Chester, and Delaware counties in Pennsylvania.
World-Class Service
We’ve been awarded world-class customer service with an average Net Promotor Score of 95+ over the last 5 years. We’ve built our network of happy clients by providing a total satisfaction guarantee. When you choose Altek, you get our Total Satisfaction Guarantee; it’s your written promise that we will make sure you are delighted with your experience.
Receive a Quote
Reach out today to receive guidance and a competitive quote from a technology specialist within 24 hours. Or call us now (215) 721-9355.
How Can You Benefit from Managed IT?
Now more than ever, we need to be mindful of cyber protection and data loss! Monitor your network using state-of-the-art security and automated reporting, schedule backups, and update software remotely. All of these features can be implemented under an umbrella of Managed IT services, providing you peace of mind. Learn more about what we offer.
Help Desk
Experienced, award-winning supportÂ
Our fast, responsive, and local support team handles any technical issues that could arise throughout your day. Receive remote support and on-site technical repairs.
Technology Advancement
Proactive business continuityÂ
You should’ve been talking about this 6 months ago! Ensure you’re protected with disaster recovery, active monitoring, remote updates, and more.
Communications
Easy, intelligent connection
Unified Communications (UC) refers to Voice over IP that integrates virtual CRM, emails, video, texting, SalesForce integration, analytical reports, and more.
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ABOUT ALTEK
Company Values
Our mission is to build a company with great people, forming great partnerships, and delivering great results
Customer Focused
through exceeding customer expectations
Collaboration
of innovative, open-minded, and driven professionals
Honesty & Integrity
by always doing the right thing
Culture
with coworkers, customers, and vendors
WORLD-CLASS SERVICE
Many companies claim their service is “The Best Service in the Business”, but we have the scores to prove it. Over the last 5 years, we have received a Net Promoter Score® of over 95, which puts us in the top 3% of companies in North America.
99
UP TIME
Keeping your business productive and successful
88
FIRST CALL RATE
Techs resolve issues promptly with a large inventory of parts on hand.
