Did you know that 60% of companies go out of business within 6 months of a breach? And 80% of risks are due to internal negligence? Our team offers automated IT network reports on a daily, weekly, monthly and quarterly basis. What’s even better, our Help Desk is only a click or call away to assist your team regarding your IT related concerns, offering you the peace of mind you deserve.
Are You Monitored
and Fully Supported?
If you're waiting for something terrible to happen, you're doing it wrong! Altek isn't a break-fix solution. We ensure proactive protection and business growth with our award-winning customer service.
Since 1991, Altek have been providing business technology to the greater Philadelphia area. Our staff, with 24 years of IT experience, offers cutting-edge Managed IT, Workflow Solutions, Document Management, and Print Solutions throughout the Montgomery County, Lehigh Valley, Bucks County, and Philadelphia areas.
We’ve been awarded world-class customer service with an average Net Promotor Score of 95+ over the last 5 years. We’ve built our network of happy clients by providing a total satisfaction guarantee. When you choose Altek, you get our Total Satisfaction Guarantee; it’s your written promise that we will make sure you are delighted with your experience.
BENEFITS OF MANAGED IT
How Can You Benefit from Managed IT?
Now more than ever, we need to be mindful of cyber protection and data loss! Monitor your network using state-of-the-art security and automated reporting, schedule backups, and update software remotely. All of these features can be implemented under an umbrella of Managed IT services, providing you peace of mind. Learn more about what we offer.
Experienced, award-winning support
Our fast, responsive, and local support team handles any technical issues that could arise throughout your day. Receive remote support and on-site technical repairs.
Proactive business continuity
You should’ve been talking about this 6 months ago! Ensure you’re protected with disaster recovery, active monitoring, remote updates, and more.
Easy, intelligent connection
Unified Communications (UC) refers to Voice over IP that integrates virtual CRM, emails, video, texting, SalesForce integration, analytical reports, and more.
Our mission is to build a company with great people, forming great partnerships, and delivering great results
through exceeding customer expectations
of innovative, open-minded, and driven professionals
Honesty & Integrity
by always doing the right thing
with coworkers, customers, and vendors
Average NPS® Score over the last 5 years
Many companies claim their service is “The Best Service in the Business”, but we have the scores to prove it. Over the last 5 years, we have received a Net Promoter Score® of over 95, which puts us in the top 3% of companies in North America.