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Service Requests

Need Support?
We Are Here To Help!

Place a Service Request by filling out the form below or for immediate assistance, please call (215) 721-9355.

Our Service Department will contact you within 90 minutes. We provide remote support or confirm an appointment with one of our specialists to come to your office.Β 

    Printer/MFPManaged ITDocument Mgmt

    ... Altek is prompt and thorough. They’re polite, professional, and courteous. I’ve worked with Altek 9+ years. I would definitely advocate we continue our contract with them so as not to compromise quality of service or integrity. Thank you to everyone over at Altek – from the sales dept to the techs! Change nothing πŸ™‚

    JESS C.

    Very responsive to our business needs! 5 Stars!


    Always available right away or returns call very quickly. Service is almost always same day. They can talk you through your problem without having to come out for a visit. I'm a very happy customer!

    SUSAN P.

    Altek continues to give us amazing support on machines we rely on very heavily. Friendly staff, service, and overall understanding to help other businesses out when they need it most.


    We have always found their service to be excellent. Their service and sales teams are very responsive and knowledgeable.

    ROB W.