Our Business is

Improving Your Business

If you're waiting for something terrible to happen, you're doing it wrong! Altek isn't a break-fix solution. We ensure proactive protection and business growth with our award-winning customer service.

Supporting Pennsylvania

Since 1991, Altek have been providing business technology to the greater Philadelphia area. Our staff, with 24 years of IT experience, offers cutting-edge Managed IT, Workflow Solutions, Document Management, and Print Solutions throughout the Montgomery County, Lehigh Valley, Bucks County, and Philadelphia areas.

Proactive Security + Support

Did you know that 60% of companies go out of business within 6 months of a breach? And 80% of risks are due to internal negligence? Our team offers automated IT network reports on a daily, weekly, monthly and quarterly basis. What’s even better, our Help Desk is only a click or call away to assist your team regarding your IT related concerns, offering you the peace of mind you deserve.

World-Class Service

We’ve been awarded world-class customer service with an average Net Promotor Score of 95+ over the last 5 years. We’ve built our network of happy clients by providing a total satisfaction guarantee. When you choose Altek, you get our Total Satisfaction Guarantee; it’s your written promise that we will make sure you are delighted with your experience.

SERVICES WE OFFER

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Reach out today to receive guidance and a competitive quote from a technology specialist within 24 hours. Or call us now (215) 721-9355.

What We Provide

IT Management

Security, Support, and Infrastructure

Ensuring business continuity with disaster protection, help desk support, on-site service, and integrated solutions to streamline processes and proactively safeguard your business.

Smart Office

Remote, Collaboration, and Automation

Work anywhere while integrating the software and technology you use everyday. Simplify workflows with with electronic document management software (EDMS) solutions.

Print Solutions

Production, Print, Copy, and Scan

A custom tailored solution is essential. Whether it’s office workflow or high volume color management, you need only the highest rated BLI products combined with award-winning service.

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ABOUT ALTEK

Company Values

Our mission is to build a company with great people, forming great partnerships, and delivering great results

Customer Focused

through exceeding customer expectations

Collaboration

of innovative, open-minded, and driven professionals

Honesty & Integrity

by always doing the right thing

Culture

with coworkers, customers, and vendors

WORLD-CLASS SERVICE

Average NPS® Score over the last 5 years

95%

Many companies claim their service is “The Best Service in the Business”, but we have the scores to prove it. Over the last 5 years, we have received a Net Promoter Score® of over 95, which puts us in the top 3% of companies in North America.

99

UP TIME

Keeping your business productive and successful

88

FIRST CALL RATE

Techs resolve issues promptly with a large inventory of parts on hand.

LET US KNOW WHAT YOU NEED. WE WILL BE IN TOUCH.

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