Altek Selected as an ENX Magazine Elite Dealer
Toluca Lake, CA (Nov. 1, 2020) — ENX Magazine announced that Altek Business Systems was among the nation’s top office technology dealerships chosen this year as a 2020 Elite Dealer, proudly marking their 3rd consecutive year.
“Altek started as a hardware company that happened to offer services on the hardware. Today, we have migrated more to a service provider that can offer hardware as part of the solution.” – Ray Derstine, founder of Altek in 1991.
Each year, ENX Magazine judges Elite Dealer applicants on a number of criteria, from technical service excellence to marketing proficiency, growth initiatives, technology leadership, industry accolades and philanthropy. Those dealers chosen are profiled in the December issue of ENX Magazine.
“In a year of substantial challenges brought on by the pandemic, we have come to measure an Elite Dealer by its ability to pivot to the changing needs of its customer base,” said Susan Neimes, managing editor of ENX Magazine and ENX The Week In Imaging. “Many of the honorees share a corporate culture that embraces a family atmosphere and stresses serving both clients and employees. Products and technology will always drive business, but customers respond favorably to a vendor that can serve their every need. I think this year’s list exemplifies that spirit.”
About ENX Magazine
ENX Magazine is a monthly publication dedicated to the office technology and document imaging industry since 1994. Now in its 27th year, ENX Magazine continues to deliver exclusive editorial coverage on market opportunities and issues, news and trends, company profiles, new products, and industry insights. With a monthly circulation of more than 25,000 hard copies, ENX Magazine serves as a leading integrated resource that brings together industry people, products, and business concepts and strategies for office technology industry professionals. The magazine also publishes ENX The Week In Imaging, a weekly e-newsletter that provides news, profiles, technology and business updates, along with blogs from some of the industry’s most prominent players.
Your Complete Service Provider
Since 1991, Altek has been offering the latest in business technology and award-winning customer satisfaction. Our staff, with 30 years of technology experience, provides cutting-edge Managed IT, Workflow Solutions, Document Management, and Print Solutions.
At Altek, we take the consultative approach. By focusing on your business goals, we create an individually tailored solution. We enhance efficiency and profit while ensuring your goals and objectives are being met by providing training, support, and ongoing maintenance.
We Take Service Seriously
Many companies claim their service is “The Best Service in the Business”, but we have the scores to prove it. Over the last 5 years, we have received a Net Promoter Score® of over 95, which puts us in the top 3% of companies in North America.
We know our success is tied to our client’s success, so each customer we have is a relationship we invest in.
2020 NPS Score
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